FAQ

What is your Return Policy?

Due to the nature of sealed product in the TCG industry we DO NOT accept returns on sealed product. However, if an item is damaged or not as described please email us and we will do our best to make it right.
When will my item be shipped?

All items ordered will be shipped within 1-2 business days.
How do Pre Orders work?

When ordering a Pre-Order, all other items in the cart will be shipped with the Pre-Order item. That means If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled. Pre-Order purchases will be charged to your Card/PayPal immediately upon purchase.
Can I cancel my order?

Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.